Shipping & Returns

We do not accept returns or exchanges, all sales are final.

 

We only accept exchange on paint that has been unopened. If returning your paint you will be responsible for your own shipping cost and the cost to resend the exchanged paint to you.

Our policy lasts 14 days, After this time unfortunately we can’t offer you an exchange.

 

To be eligible for an exchange your paint must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Damages

 

If your paint has arrived and is damaged, please contact us within within 3 days of receiving your order. Send us an email  to campbellscarousel@gmail.com, with details and a photograph of the damage. We will arrange for you to return the item and send a replacement.

 

There are certain situations where an exchange will not be granted (if applicable) that being

Paint that is returned more than 14 days after delivery

Where photographic evidence of damaged goods is not provided.

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

 

Exchanges (if applicable, paint only)

We only replace paint if it's container has been damaged. If you need to exchange it, send us an email at campbellscarousel@gmail.com.

 

Shipping

To return your product, you should mail your product to: The Paint Shed, Carlumb Farm, St Minver, Wadebridge, Cornwall, PL27 6RG

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are exchanging paint the cost of return shipping will be charged to you.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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The Paint Shed Cornwall, Carlumb Farm, St Minver, Wadebridge, PL27 6RG
Sandy: 07527815741
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